Writing in Word With Copilot: What It Can and Cannot Do
Drafting, rewriting and summarizing inside Microsoft Word with Copilot: the tasks it handles well, the ones it fumbles, and how to prompt it in a document.

Microsoft put AI directly into Word. No more copying to ChatGPT and back, Copilot works right where you write.
Hereâs everything you need to know to actually use it well.
What You Need
Requirements:
- Microsoft 365 subscription (Personal, Family, or Business)
- Microsoft 365 Personal/Family (includes Copilot) or Copilot Business ($30/user/month for organizations)
- Word for Windows, Mac, or Word Online
Donât have Copilot yet?
You can still use the free Copilot for writing help, just copy/paste between Copilot and Word. Not as smooth, but it works.
Finding Copilot in Word
Once you have a Copilot subscription, youâll see:
- Copilot button in the Home tab (ribbon)
- Copilot icon that appears when you select text
- Draft with Copilot option in empty documents
If you donât see Copilot, check:
- Your Microsoft 365 subscription is active
- Your Copilot subscription is active
- Youâre signed in with the right account
- Word is updated to the latest version
The Four Main Features
1. Draft New Content
Start with an empty document or place your cursor where you want new content.
How to use:
- Click the Copilot icon or press Alt+I
- Type what you want: âWrite a project proposal forâŚâ
- Copilot generates a draft
- Keep it, regenerate, or adjust
Example prompts:
Write a 500-word executive summary for a quarterly sales report.Include sections for highlights, challenges, and next quarter outlook.Draft a professional email to a client explaining a project delay.Tone: apologetic but confident. Include proposed new timeline.Create an outline for a training document about our new CRM system.Target audience: sales team with no technical background.2. Rewrite Selected Text
Already have text but itâs not quite right? Select it and let Copilot improve it.
How to use:
- Select the text you want to change
- Click the Copilot icon that appears
- Choose âRewriteâ or type specific instructions
- Review suggestions and accept or modify
What you can ask:
- âMake this more conciseâ
- âMake this more formalâ
- âMake this more engagingâ
- âSimplify for a general audienceâ
- âMake this sound more confidentâ
- âFix the grammar and flowâ
3. Summarize Documents
Have a long document? Get the key points fast.
How to use:
- Open the Copilot pane (click Copilot in ribbon)
- Ask: âSummarize this documentâ
- Or be specific: âWhat are the main recommendations in this report?â
Useful summary prompts:
Summarize this document in 5 bullet pointsWhat are the key action items mentioned?List all deadlines mentioned in this documentWhat questions does this document leave unanswered?4. Chat About Your Document
Ask questions, get explanations, find specific information.
How to use:
- Open the Copilot pane
- Ask questions about your document
- Copilot responds with context from your content
Example questions:
What's the main argument in section 3?Are there any inconsistencies between the introduction and conclusion?Find all mentions of "budget" in this documentWhat data sources are cited?Prompting Tips for Better Results
Be Specific About Format
Vague: âWrite about our productâ
Better: âWrite a 300-word product description for our project management software. Include: key features (3-4 bullets), target audience, and a compelling opening line. Tone: professional but approachable.â
Include Context
Copilot knows whatâs in your document, but not whatâs in your head.
Add context like:
- Who will read this
- What youâre trying to achieve
- Any constraints (length, tone, format)
- Examples of what you want
Use Two-Step Prompting
For complex tasks, break it down:
Step 1: âCreate an outline for a proposal about switching to remote workâ
Step 2: âNow expand section 2 into full paragraphsâ
Ask for Options
âGive me 3 different opening paragraphs for this reportâ works better than asking for one perfect version.
Common Tasks: Step by Step
Task 1: Write a Professional Email
- New document or cursor where you want the email
- Click Copilot icon
- Prompt:
Write a professional email to [recipient] about [topic].Context: [situation]Tone: [formal/friendly/apologetic/etc.]Length: [short/medium/detailed]- Review and edit
- Copy to Outlook or email client
Task 2: Improve Existing Writing
- Select the paragraph or section
- Click Copilot icon â Rewrite
- Or type specific instruction: âMake this more concise and remove jargonâ
- Compare original and suggestion
- Accept, reject, or try again
Task 3: Create a Report from Notes
- Paste your rough notes into Word
- Select all notes
- Copilot prompt:
Transform these notes into a structured report with:- Executive summary- Main findings (organized by theme)- Recommendations- Next stepsUse professional language suitable for senior management.- Review and refine each section
Task 4: Change Document Tone
- Select the content
- Copilot prompt:
Rewrite this to be more [formal/casual/confident/empathetic].Keep the same information but adjust the tone for [audience].Task 5: Generate a Table
- Place cursor where you want the table
- Copilot prompt:
Create a table comparing [items] with columns for:[column 1], [column 2], [column 3]Include [number] rows with realistic example data.What Copilot Does Well
â First drafts, Gets you past the blank page fast
â Rewriting, Great for fixing awkward phrasing
â Tone adjustment, Formal â casual conversions
â Summarizing, Quick extraction of key points
â Formatting suggestions, Tables, bullets, structure
â Brainstorming, âGive me 5 ways to open this proposalâ
What Copilot Struggles With
â Highly creative writing, Tends toward generic
â Very long documents, Better for sections than whole books
â Specialized jargon, May not know your industryâs terms
â Factual accuracy, Donât trust statistics or claims without verification
â Your voice, Needs training to match your style
Copilot vs. Alternatives
| Task | Copilot | ChatGPT | Claude |
|---|---|---|---|
| In-Word convenience | âââ | â (copy/paste) | â (copy/paste) |
| Writing quality | ââ | ââ | âââ |
| Long documents | ââ | ââ | âââ |
| Speed | âââ | ââ | ââ |
| Price | Included in M365 | Free / $20/mo | Free / $20/mo |
The verdict: Use Copilot for quick edits and drafts within Word. Use Claude or ChatGPT for important writing where quality matters most.
Many people use both: Copilot for convenience, ChatGPT/Claude for quality.
Keyboard Shortcuts
| Action | Windows | Mac |
|---|---|---|
| Open Copilot | Alt + I | â + I |
| Copilot pane | Click ribbon button | Click ribbon button |
Privacy & Data
What Microsoft says:
- Your prompts and document content are processed by Azure OpenAI
- Enterprise customers: data isnât used to train models
- Consumer (M365 Personal/Family): check current privacy policy
Best practices:
- Donât use for highly confidential documents without checking your orgâs policy
- Enterprise/business licenses have stronger data protections
- When in doubt, use the free Copilot website instead (still requires caution)
Is Copilot Worth the Subscription?
Copilot is now included with Microsoft 365 Personal ($9.99/mo) and Family ($12.99/mo) subscriptions with limited AI credits per month. For unlimited Copilot access, youâll need the Microsoft 365 Copilot add-on (~$18â21/user/mo for business, billed annually).
Worth it if you:
- Write in Word daily
- Value time over perfection
- Already have Microsoft 365 (basic Copilot is included)
- Do lots of emails, reports, proposals
Not worth upgrading to the business Copilot add-on if you:
- Rarely use Word
- Need highest quality writing (use Claude instead)
- Are on a tight budget (free ChatGPT + copy/paste works)
- Mostly do creative writing
Start with the included Copilot in your M365 subscription. If you hit the monthly credit limit regularly, consider the business Copilot add-on.
Quick Reference: Prompt Templates
Draft from scratch:
Write a [document type] about [topic].Audience: [who will read this]Tone: [formal/casual/technical/friendly]Length: approximately [X] wordsInclude: [specific elements]Rewrite:
Rewrite this to be more [quality].Keep: [what to preserve]Change: [what to adjust]Summarize:
Summarize this document in [format: bullets/paragraph/table].Focus on: [specific aspects]Length: [constraint]Expand:
Expand this [outline/notes/section] into full paragraphs.Add: [details, examples, transitions]Tone: [description]Related Articles
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